PRIVACY POLICY
This Privacy Policy sets forth the terms under which DOIT APP and MI FONDITA use and protect the information provided by users when using the website or the mobile application. The privacy of our users is of utmost importance, and we are committed to ensuring the security of the data provided.
This Privacy Policy applies to personal data provided by users through this Website or our mobile application.
In accordance with U.S. data protection laws, we observe strict security procedures in the handling of your personal data, thereby preventing unauthorized uses and access.
The completion of all data requested through the Website or the mobile application is necessary to ensure optimal provision of the services made available to the User. If all required data is not provided, when necessary for certain browsing actions within the site or the app, there is no guarantee that the requested information and services can be provided, provided correctly, or adapted to the User’s needs.
The User guarantees and is responsible for the accuracy, validity, and authenticity of the personal data provided and undertakes to keep it properly updated.
DOIT APP: as a technology provider, responsible for the digital platform and for data processing related to the use of the mobile application, the management of technical information, electronic communications (emails, SMS, push notifications), and information security.
MI FONDITA: responsible for the direct relationship with the customer regarding the preparation, quality, delivery, and fulfillment of orders, as well as for the data strictly necessary to meet those purposes.
Collection and processing of personal data
Personal data refers to information that can be used to identify a person or contact them.
DOIT APP may request users’ personal data when accessing company applications or those of affiliated companies, as well as share such data between these companies to improve the products and services offered. Emails or text messages may be sent through our site with special offers, new products, and other advertising information we consider relevant or beneficial. These emails and text messages will be sent to the email address and phone number you provide and may be canceled at any time. If this personal data is not provided, in many cases we may be unable to offer the requested products or services.
Examples of categories of personal data that DOIT APP may collect and their purposes include:
Identification and contact data: name, email address, phone number, and delivery address.
Payment data: information required to process transactions through secure payment gateways (e.g., Stripe). DOIT APP does not store sensitive credit card information.
Location data: only with express consent, to enable features such as finding the nearest restaurant or delivering orders.
Usage data: information about how the user interacts with the application, including searches, browsing, and frequency of use.
Collection and processing of non-personal data
DOIT APP also collects data that, on its own, cannot be directly associated with a specific individual. Such non-personal data may be collected, processed, transferred, and published for any purpose. Examples include:
Data such as profession, language, postal code, unique device identifier, etc., to better understand customer behavior and improve products, services, and advertising.
Data on how certain services are used, including search queries, to increase the relevance of results provided.
Data on how you use your device and applications to help developers improve those applications. If non-personal data is combined with personal data, the combined data will be treated as personal data as long as they remain linked.
The data collected is used to:
Process and manage orders placed by the user.
Facilitate communications regarding order status.
Keep the user informed about products, promotions, raffles, and special events from MI FONDITA.
Send marketing communications by email, SMS, or push notifications. The user may unsubscribe at any time.
Prevent fraud, improve platform security, and verify user identity.
Develop internal studies, statistics, and data analysis to improve services.
By providing contact information, the user expressly authorizes DOIT APP and MI FONDITA to send promotional and advertising communications. These communications may be carried out via email, SMS, or push notifications, with information about offers, discounts, product launches, and news.
The user may withdraw consent and stop receiving such communications at any time through the opt-out mechanisms included in each message or by contacting lab@doitapp.us.
Occasional disclosure
DOIT APP may provide certain personal data to strategic partners working with us to provide products and services or assist us in marketing activities. Data will not be shared with third parties for their own marketing purposes.
Service providers
DOIT APP will share personal data with companies engaged in activities such as data processing, credit granting, order processing, presenting products, improving customer data, providing customer service, assessing interest in products and services, and conducting customer research or satisfaction surveys.
Other third parties
DOIT APP may disclose personal data by legal mandate, in the context of legal proceedings, or at the request of a public authority, both within and outside your country of residence. Personal information may also be disclosed if necessary or appropriate for national security reasons, to comply with applicable law, or for other matters of public importance.
Personal information will not be sold or transferred to third parties for independent commercial purposes. However, data may be shared with:
Technology service providers (payment gateways, hosting, delivery companies such as DoorDash Drive).
Competent authorities, when required by law or in compliance with legal proceedings.
Strategic partners exclusively for order fulfillment or service improvement.
Data security is a priority. DOIT APP implements technical and organizational measures, including encryption in transit, secure servers, and authentication protocols. However, the user acknowledges that no system on the Internet is 100% secure and releases DOIT APP and MI FONDITA from liability for incidents beyond their reasonable control.
Access to personal data
Regarding the personal data we retain, DOIT APP provides access for any purpose, including requests for rectification if incorrect or deletion if not required by law or legitimate business reasons. We reserve the right not to process requests that are unreasonable, vexatious, jeopardize the privacy of others, are impracticable, or not required under local law. Requests for access, rectification, or deletion may be sent to lab@doitapp.us or via the following contact form: https://doitapp.us/contacto/
Personal data will be kept only for as long as strictly necessary to fulfill the purposes described above, unless longer retention periods are required by law.
The user may exercise their rights of access, rectification, cancellation, and opposition (ARCO), as well as request restriction or portability of their data, by writing to lab@doitapp.us or using the form available at https://doitapp.us/contacto/.
DOIT APP and MI FONDITA reserve the right to modify this Privacy Policy at any time to adapt it to legislative or service changes. The most recent version will always be published on the website and mobile application.
If you have any suggestions or comments about this Privacy Policy, please email us at lab@doitapp.us or through the following contact form: https://doitapp.us/contacto/.
